Shipping Policy

This Shipping Policy outlines how orders are processed, prepared, and delivered. All items include standard delivery coverage with no additional delivery charges applied at checkout.

1. Delivery Coverage

All orders are fulfilled with standard delivery coverage included. No additional delivery charges are applied to any order regardless of size or value.

2. Order Processing Time

Orders are typically processed within 1–3 business days. During peak demand periods, processing may extend up to 5 business days.

3. Delivery Timeframe

Standard delivery is estimated between 3–7 business days after dispatch. Delivery time may vary depending on location and external handling conditions.

4. Order Handling & Dispatch

Each order is inspected, prepared, and securely packaged before dispatch. Orders are processed in sequence to ensure fair handling.

5. Delivery Updates

Customers may receive updates regarding order preparation and dispatch status via email notifications.

6. Delays & External Factors

Delivery times may be affected by external factors such as courier operations, peak periods, or regional conditions beyond our control.

7. Address Accuracy

Customers are responsible for providing accurate delivery information. Incorrect or incomplete details may result in delays in fulfilment.

8. Support Contact

VORISIA FOREST LTD
17 Fishersgate Terrace, Portslade, Brighton, BN41 1PH
support@vorisiaforestretail.online
+44 195 132 5008