Terms & Conditions
These Terms & Conditions outline the rules and guidelines for using this website and purchasing products from VORISIA FOREST LTD. By placing an order, you agree to the terms stated below.
1. General Use
This website provides access to home lifestyle products designed for everyday use. Users agree to use the website in a lawful and respectful manner.
2. Product Information
Product descriptions, images, and details are provided as accurately as possible. Minor variations in colour, texture, or finish may occur due to natural material characteristics.
3. Order Acceptance
All orders are subject to acceptance and availability. We reserve the right to review or cancel orders if necessary due to stock, processing, or verification requirements.
4. Pricing & Availability
Prices are listed in GBP and may be updated periodically. Availability is not guaranteed and may change without prior notice.
5. Order Processing
Orders are processed within 1–3 business days. In some cases, processing may extend up to 5 business days depending on order volume.
6. Customer Responsibilities
Customers are responsible for providing accurate contact and delivery details. Incorrect information may result in delays or failed fulfilment.
7. Returns & Refunds
Refund and return requests are handled according to the Refund Policy. Eligibility is based on product condition and request timing.
8. Limitation of Responsibility
We are not responsible for delays caused by external logistics conditions, courier disruptions, or events outside reasonable operational control.
9. Product Use
Products are intended for standard household use. Customers are responsible for using products appropriately and safely.
10. Changes to Terms
These Terms may be updated from time to time to reflect operational or service adjustments. Continued use of the website indicates acceptance of the updated terms.
11. Contact Information
VORISIA FOREST LTD
17 Fishersgate Terrace, Portslade, Brighton, BN41 1PH
support@vorisiaforestretail.online
+44 195 132 5008